Our first dedicated nurses’ survey has given us great feedback on how our professionals view their practical, day-to-day work.
Covering topics such as pay, benefits, support, supervision, roles and responsibilities, the responses will help guide recruitment and career development from now on.
Among the headline findings, more than nine out of ten respondents say they feel valued in their home team and have the variety and freedom to provide consistently good care, putting residents first.
The survey flagged some points for development, including changes to the induction experience for new recruits and a more standardised approach to shift handovers across our homes.
Philippa Read, a Senior Night Nurse at our Lymington dementia care home Linden House, said: “Surveys are important in giving a care provider an oversight of how they are progressing and to show if there are any points missing in induction, training or ongoing support.
“Nursing is a hard-working job, requiring hands-on experience so you need support. I’ve certainly been given everything required for me to do my job and there is ample opportunity for staff to continue training. You are very much encouraged to progress in the direction you want to go in.
“I came from the NHS and have found this a very positive move. It’s so refreshing that your suggestions are listened to and taken on board. Happy staff make for happy residents.”
Operations Director Elaine Farrer, a qualified nurse in the care sector for more than 30 years, said: “Our respondents recognise the responsibility they have and the range of clinical and personal skills they need to do their job. We understand the paramount importance of having professional, committed nurses delivering older people’s care.”