Safe havens

Mark Aitchison, Chief Executive, Colten Care
Mark Aitchison, Chief Executive, Colten Care

Welcome to our summer 2020 edition. It has of course been a very challenging period because of Covid-19 but we still have so many positive stories to shout about.

Our amazing staff have shown how we are truly ‘One Team’ devoted to ensuring our residents continue to enjoy lives that are happy and fulfilled.

I cannot praise our team members highly enough for delivering the highest standards of care and maintaining our homes as safe havens full of smiles, fun and reassurance.

We describe how, despite social distancing, our residents have enjoyed participating in lovely community events such as International Dance Day, the VE Day 75 commemoration, Clap for the Carers and the 2.6 Marathon Challenge.

One heartfelt intergenerational story explains how Wellington Grange has been keeping in contact with teenage friends at Chichester Festival Youth Theatre through an exchange of video messages in song. I encourage you to watch both of these delightful short films on YouTube. Beware – they may bring a tear to your eye!

I would like to offer my particular congratulations to Newstone House in Sturminster Newton and Kingfishers in New Milton. Newstone has become our seventh home to be rated Outstanding by the CQC while Kingfishers has retained the Outstanding rating it already had. These are both fantastic achievements. Only four per cent of care homes nationally are currently rated Outstanding. We now have a third of our homes in that elite category, something we can all be extremely proud of.

I hope you enjoy your summer Chronicle. You can receive more information on individual homes by joining the mailing list for our quarterly community newsletters. Please speak with your Home Manager, or send an email to and we will add you to the list. If you have any feedback on the Chronicle, please tell us at

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