Paying for care: your questions answered

ONLINE ROLE: Alison Titheridge

If you are considering a Colten Care home, you will want to ask about the fees and payment terms involved.

Our Senior Customer Advisor Alison Titheridge has gone online to post the answers to 20 frequently asked questions on the subject of paying for care.

She explains what our fees cover as regards care types, accommodation and service and details the main options when it comes to budgeting, funding and planning for the future.

Her answers address points concerning Attendance Allowance, Funded Nursing Care, Continuing HealthCare, Power of Attorney and situations where payment may be deferred.

Alison also discusses local authority support and financial assessments.

She said: “We have produced the guidance based entirely on our experience of the issues people tend to bring up when they are considering a care home. We hope it is helpful and would urge people who want to discuss any aspects in further detail to contact us or, if they have chosen a particular home, to speak to the manager there.”

Alison’s guidance is available, along with other help on choosing a care home, at

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