An experienced nursing professional has joined us to support homes from the clinical perspective.
Lee Houston is the new Clinical Manager for ten of our 21 homes, including seven in Dorset and those in Winchester and Chichester.
He is one of two experts in the Clinical Manager role, sharing responsibility for our spread of homes with Lisa Barnes-Metcalf.
As Clinical Managers, Lee and Lisa work closely with Home Managers and Clinical Leads offering expert advice and assessments. Their remit includes clinical governance, giving recommendations on individual situations, interpreting outcomes from clinical audits, and reducing risk.
Born and bred in Southampton, Lee has spent the past 20 years in nursing, nurse management and care home management.
On qualifying as an RGN, he spent four years working in intensive care medicine.
He switched to the care home sector in 2010 and has enjoyed roles including head of department, deputy and home manager, commissioning manager and regional clinical support manager.
He has been responsible for homes across the south including in Basingstoke, Exeter and Liss on the Hampshire-Sussex border.
Lee says the Clinical Manager post with us came at exactly the right time. He said: “The Clinical Manager role is ideal. It has been amazing to join. Now, wild horses wouldn’t drag me away.
“Colten Care has a real family feel. I genuinely believe that we are prioritising people’s care. That is always the absolute priority. I am where I want to be. As it stands I’m just looking to settle into the job. Hopefully my knowledge and skills will be beneficial and I will be a fresh pair of eyes.”
Lee joined us just as the Covid-19 pandemic began. He is full of praise for how team members have responded.
“The Covid-19 handling has been excellent here,” he says. “Colten’s timing was spot on. Other companies have lagged behind while we got on the case earlier, restricting visits and using PPE. This has had a significant impact on how we have coped subsequently. At the core of it all, I am a nurse like many of my new colleagues. Instinctively you just crack on, keep calm and keep going. We all have to live with it.”