Doors open at Bourne View, our 21st home

“This is an absolutely beautiful home and I have nothing but praise for Colten Care.” So says Ray Smith MBE, the first resident to move into our newest home Bourne View.

Ray, a former Poole Mayor, added: “They have got running a care home down to a fine art. I believe being family-run makes a lot of difference to the quality of care. They are meticulous in their attention to detail and so creative in their décor and design.”

Echoing his comments, Ray’s wife Jean said relatives are made to feel welcome at all times: “The staff here care for Ray 100% but they also look after me as well. They are amazing.”

The first resident to move in, Ray Smith MBE, with his wife Jean and Dr Hilary Jones

Ray and Jean were speaking as Bourne View was officially declared open with the ceremonial unveiling of a plaque by Her Majesty’s Lord Lieutenant of Dorset, Angus Campbell.

The event was followed by a public open afternoon in the company of TV health presenter and author Dr Hilary Jones.

Tours of the building included the chance to stop at interactive ‘event stations’,  with experts on hand to discuss different aspects of care such as nursing and clinical care, dementia care, companionship, nutrition and the therapeutic benefits of gardens and gardening.

Among those helping on the tour were Home Manager Sohail Daniel and Clinical Lead Vera Almeida.

Sohail said: “Bourne View blends the reassurance of 24/7 nursing-led care with the opportunity to find space for relaxation, reflection and companionship – all in gorgeous, homely surroundings.”

Open day visitors included representatives from community groups such as the Women’s Institute.

WI member Patricia Taylor said: “When I thought of an old people’s home in the past, I thought of a dark building where you may or may not get a nurse who treated you well. It can still be hard to persuade people to move to a care home, but coming here today you see an excellent, beautiful, modern home that is so innovative. Everything you could want is here for you. People will love to come and live here.”

Before the official opening, the Bourne View team had already been making friends with the specialist school next door, Langside School, including offering help to improve its facilities.

The Lord Lieutenant, who is a Patron of Diverse Abilities, the charity that runs the school, said he applauded the help Colten Care has provided, adding: “Colten Care has worked hand in hand with us for a number of years now, welcoming visits from the children to their other homes. We look forward to continuing this prime example of community care and partnership with Bourne View now open next door.”

Did you know?

  • Art deco-themed, with room names such as Cotton Club Café and Rockefeller Bistro
  • Residential, assisted living and nursing care
  • 68 en suite bedrooms and two guest suites
  • Rooftop garden, piano lounge, hair salon, spa and hotel-style foyer
  • Situated on the Poole-Bournemouth border with views over a nature reserve


For more information on Bourne View, visit

At the art deco-themed Bourne View are, from left: Home Manager Sohail Daniel, Colten Care Chief Executive Mark Aitchison, Dr Hilary Jones and Elaine Farrer, Colten Care Operations Director

The Bourne View care home is officially declared open by Her Majesty’s Lord Lieutenant of Dorset, Angus Campbell


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