Celebrating our team’s achievements

Mark Aitchison, Chief Executive, Colten Care
Mark Aitchison, Chief Executive, Colten Care

Welcome to our autumn 2020 edition highlighting how our amazing team is ensuring residents continue to live well during this time of Covid.

We have much positivity to celebrate. Our homes remain reassuring havens where loved ones are safe and life goes on as near to normal as possible.  Activities, experiences and companionship haven’t stopped – they are as meaningful and vibrant as ever, we’re just doing them in different ways.

There are many examples of how our team are using their imaginations to bring residents and relatives together and help residents retain their community links. For instance, we have been enabling happy family reunions through a Covid-safe visiting approach, we’ve reached out to friends in the community to help one of our centenarians celebrate her birthday in style, and we made it possible for a former vicar to be involved in his granddaughter’s wedding even though he couldn’t attend in person.

We are truly fortunate to have such a strong, dedicated team caring for our residents and families. Colleagues continue to be magnificent in ensuring safety, keeping residents’ spirits up and communicating what has been happening in our homes.

Likewise, we’re blessed with the support of many relatives who have praised the way we are dealing with and communicating about the management of the Covid risk. One factor that people comment on time and again is the reassurance of knowing that all 21 of our homes are registered for nursing care, so if a resident’s needs change they can stay in familiar surroundings. We are grateful to every relative who has been in touch. Your encouragement is very much appreciated.

I hope you enjoy your autumn Chronicle. You can receive more information on individual homes by joining the mailing list for our quarterly community newsletters. Please speak with your Home Manager, or email marketing@ColtenCare.co.uk. If you have any feedback on the Chronicle, please tell us at ContactUs@ColtenCare.co.uk.

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