Team members at our twice Outstanding-rated New Milton home Kingfishers have seen off a challenge from hundreds of care home workers across the country to scoop a prestigious industry accolade – Care Team of the Year at the National Care Awards.
Colleagues were represented at the awards ceremony, held at the Hilton London Metropole, by Home Manager Beata Brzozowska, Clinical Lead Zoe Mills and Kim Gritt, Care Co-ordinator.
Beata said: “When they began saying, ‘And the winner is…’ it was like slow motion and then when they read out the full name of ‘Kingfishers care home’ it was a truly unforgettable moment.
“I had an overwhelming sense of pride rising up and happiness, thinking ‘we’ve done it’. It was incredible.”
Zoe said: “We were quietly confident beforehand but you don’t know how strong the competition is so you hope, but you can’t be overconfident.
“When we won, it was just amazing, especially after all the challenges of the past 18 months. It shows that anything is possible and it reflects so well on everyone in our team and their passion for the job. The award is for everyone. We were just the lucky ones there on the night to collect it.”
Asked why she believes Kingfishers won, Zoe added: “A positive mental attitude is part of our DNA and we ensured our entry reflected that. We also asked all staff to help us answer the questions on the nomination form so we could share what the whole team felt and explain how much pride everyone has in keeping the resident firmly at the heart of all that we do.”
Following the win, residents at Kingfishers were quick to offer their congratulations.
Terry Brown said: “Absolutely, totally, utterly deserved. I am extraordinarily happy residing at Kingfishers. I think the team are a fantastic crew.”
Pearl Lyon added: “ What brilliant news and incredibly well deserved.”
We had further National Care Award success this year with our Salisbury home Braemar Lodge shortlisted as a finalist in the category for Dignity and Respect Care Home of the Year.