Our three-strong IT Department supplies and looks after the essential technology that enables our homes and head office to function.
The computer memory the team maintains is enormous. If we consider a ‘byte’ as the smallest unit of memory in an IT infrastructure, we have no fewer than 3 million million of them! This is more neatly described as three terabytes.
In terms of kit, there are more than 120 tablet computers, 140 laptops, 85 PCs, 25 individual servers and hundreds of phones across the Colten Group.
IT Support Adam Marshall is the latest recruit to the IT team, working at Colten House in Ringwood alongside Manager Gareth West and Business Systems Support Richard Upshall.
“We’re here to support staff and residents in the use of technology,” says Adam. “We are the first line of help if there is a problem. We’ll try to fix it centrally before going out to a home but we do visit occasionally as required.”
Adam, who is originally from Milton Keynes, switched to an IT career after working in property management for a residential estate agent based in Bournemouth. He lives in Christchurch with his girlfriend Francesca and their three-year-old daughter Ella.
“It’s lovely working for Colten and I’m really enjoying it,” he says. “You get to help everyone from those with only a basic knowledge of IT right through to experienced people. We are supplying and maintaining an increasing number of tablets for nurse training, for example.”