A warm welcome to our spring edition which has a distinct careers-related theme. You’ll find stories about the launch of our dedicated Colten Companions role, how we support our homes through recruitment activities, and a profile of our new HR Recruitment Partner, Sally Lucas.
Finding and retaining the best people and helping them to flourish in the roles they have chosen is a great privilege. As we have grown and developed as a company, so has our need for more skills. That is why we put great store on recruitment, training, development and ensuring there are real opportunities for progression. For us, it is not only about recognition as a ‘provider of choice’ – it’s just as important to be an ‘employer of choice’.
Over the winter we have been busy embedding our new ‘Cherishing You’ Promise which is underpinned by five core Values: Friendly, Kind, Individual, Reassuring and Honest. Having defined these with input from residents, relatives and staff, we then asked our team what the Values mean to them in practice. At the time of writing, we are preparing to put framed graphics, one for each Value, in all our homes. These visuals reflect the collective opinion of team members across our whole business.
The Promise and Values inform many elements of our newly refreshed website, www.coltencare.co.uk, including some amazing photography taken in our homes. I encourage you to have a look. We thank all the relatives and residents who gave their consent to be featured. Three sample photos illustrate our pg 7 story on care home myths debunked.
Also available at our homes are colourful photo books providing a pictorial record of life at Colten Care during 2014. See our pp 1 story ‘A celebration in pictures’. The photo books really are a joy to flick through. As we move into spring and summer, we will again see the full buzz of events and activities around our homes, so ensuring some great material for next year’s collection.