Our Operations Managers provide a range of vital support to our homes. They make sure Home Managers can undertake their individual roles fully, they keep up to date with information and legislation, and they implement any changes required by government and our regulator. Here we catch up with Jacky Sylvester, one of our Operations Managers, to find out a little more about her.
Career history: I have been a nurse for 46 years, a career which has enabled me to work in many interesting roles in several countries.
Q: Who was your first childhood hero?
A: I was more excited about getting home once a week to my Bunty comic which I read for many years.
Q: What would be your ideal holiday?
A: Safari in Botswana
Q: What are you superstitious about?
A: Cockroaches crawling on me
Q: Who would you most like to be trapped in a lift with?
A: No one in the world as I am claustrophobic
Q: Who do you most admire?
A: Nelson Mandela
Q: What car do you drive?
A: Ford Focus
Q: Cats or dogs?
A: Both are nice to look at in the park but not in my house
Q: What makes you angry?
A: Very little but I certainly can get frustrated when I can’t complete something
Q: What is your favourite smell?
A: Freshly cut grass
Q: What is the first thing you do when you wake up in the morning?
A: Complain about my ageing body
Q: What is your earliest memory?
A: Being marched in line to church with my older brothers and sisters
Q: Which TV/radio programme do you try never to miss?
A: A good murder mystery
Q: What is the best thing about your role?
A: No two days are the same. Each day brings a new challenge which keeps me on my toes
Q: And what is the worst?
Q: What would be your desert island luxury?
A: Best bed and pillows in the world
Q: What do you wish you were good at?
A: Hand-eye co-ordination
Q: What has been the crowning moment in your life to date?
A: Becoming a mum
Q: What is your favourite meal?
A: Thai curry
Q: What would be your dream job?
A: Forensic medical examiner
Q: If you could bring something extinct back to life what would it be?
A: Woolly mammoth. It disappeared 10,000 years ago through hunting and climate change