Our Healthcare Assistants look after the physical, emotional, cultural and social needs of our residents using a person-centred approach.
Katie Laing, Healthcare Assistant at Whitecliffe House in Blandford, won the inaugural Colten Champions award for Resident Engagement.
Here we find out a little more about her.
Name: Katie Laing
Job title and brief description of role: Healthcare Assistant. My role is to support residents with a wide range of needs, illnesses and disabilities.
I am a self-motivated and conscientious carer with an abundance of compassion and understanding. I choose to be a carer as I want to make a real difference to a person’s life and I cherish the relationships that I build with the residents.
Being a carer is incredibly rewarding and self-satisfying. When I come into work it feels like I have come home to another family. I provide care to them, but what they give me back in return is priceless.
My main aim is to make sure all residents are happy and content with the care they receive and the surroundings they are in. If they wish to do anything I will try my hardest to make that happen for them if it makes them happy.
Q: Who was your first childhood hero?
A: My mother – she has always been there for me to look up to.
Q: What would be your ideal holiday?
A: The Maldives – I’ve been to Mauritius and doing nothing all day was bliss.
Q: What are you superstitious about?
A: Walking under a ladder, but only because I wouldn’t want it to fall on me.
Q: Who would you most like to be trapped in a lift with?
A: The comedian Micky Flanagan.
Q: Who do you most admire?
A: Beyoncé – I can hardly walk and talk at the same time let alone sing and dance!
Q: What car do you drive?
A: A Fiat Punto.
Q: What makes you angry?
A: I’m all up for sharing, but I can get slightly angry if someone takes the last custard cream!
Q: What is your favourite smell?
A: Cocoa butter.
Q: Cats or dogs?
Q: What is the first thing you do when you wake up in the morning?
A: Hit snooze.
Q: What is your earliest memory?
A: Falling off a stool while my nan and I were baking and splitting my lip. I’m sure that’s why I don’t cook. Scarred for life!
Q: Which TV/radio programme do you try never to miss?
A: Louis Theroux documentaries. I don’t really watch much TV but I find him very interesting.
Q: What is the best thing about your role?
A: Getting to know our residents and their life stories.
Q: …And what is the worst?
A: Bonding with a resident, forming a relationship and then losing them.
Q: What would be your desert island luxury?
A: My best friend Becky. We’re like the same person and would never get bored.
Q: What do you wish you were good at?
A: Maths – numbers really confuse me.
Q: What has been the crowning moment in your life to date?
A: Being nominated for the Colten Champions, let alone winning. I’ve never won anything before for just being myself.
Q: What is your favourite meal?
A: There are far too many to choose from. My life revolves around food.
Q: What would be your dream job?
A: A pilot. I would always just detour to the hottest places.
Q: If you could bring something extinct back to life what would it be?
A: The dodo. I learned about them on holiday. They weren’t around for that long. Oh, and I also love ‘Alice in Wonderland’.